Effective Date: April 25, 2025

At Blackmon Care Services, we are committed to protecting your privacy. This Privacy Statement outlines how we collect, use, disclose, and safeguard your personal information when you interact with our services, website, or staff.

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, address, phone number, email address, and other identifiers you voluntarily provide.
• Health and Service Information: Details related to the care services you receive, including health conditions, care plans, and service preferences.
• Technical Information: IP address, browser type, operating system, and usage data when you interact with our website.

2. How We Use Your Information

We use the collected information to:

• Provide and manage our care services effectively.
• Communicate with you regarding appointments, services, and updates.
• Respond to inquiries and provide customer support.
• Comply with legal and regulatory requirements.

3. Information Sharing and Disclosure

We do not sell your personal information. We may share your information with:

• Service Providers: Third-party vendors who assist in delivering our services, under strict confidentiality agreements.
• Legal Authorities: When required by law or to protect our rights and safety.
• SMS opt-in and phone numbers collected for SMS communication purposes will not be shared with any third party and affiliates for marketing purposes.

4. Your Privacy Rights

You have the right to:

• Access and review your personal information.
• Request corrections to any inaccurate or incomplete information.
• Withdraw consent for certain data processing activities.

The information obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.

If you have consented to receive text messages from Blackmon Care Services, you may receive messages related to the following

• Appointment reminders
• Follow-up messages
• Form Submission links
• Clock-in notices

You may opt-in to receive SMS messages from Blackmon Care Services in the following ways

• Verbally, during a conversation
• By submitting an online form

You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS message you receive. Alternatively, you can contact us directly to request removal from our messaging list.

To exercise these rights, please contact us using the information provided below.

If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at (501)-247-7173

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, or destruction.

6. Changes to This Privacy Statement

We may update this Privacy Statement periodically. Any changes will be posted on our website with the updated effective date.

7. Contact Us

If you have any questions or concerns about this Privacy Statement or our data practices, please contact us at:

Blackmon Care Services
Address: 3008 South University Avenue, Little Rock, AR 72204
Mailing Address: P.O. Box 1383, Little Rock, AR 72203
Phone: (501) 256-6203
Website: https://blackmoncareservices.com